12 Business Studies Syllabus

Operations

Finance

Marketing

HR


Overview of case study essays HSC

Educate > Prove > Connect to impact (with the language of judgement)

The language of judgement

Summary:


2014

2013

2012

2012 Specimen





Operations

Role of operations

Syllabus

role of operations management

Summary from hsconline

Strategic role

the strategic role of operations involves a long term approach to managing the operations process. This strategic role involves managing efficiency, quality and supply of a good or service in a manner that improves business outcomes. The strategic role can often be achieved through a focus on cost leadership and differentiation of goods and services.

Operations processes

Syllabus

operations processes

inputs

transformation processes

outputs


Summary from hsconline



Influences on operations

Syllabus

influences




Summary from hsconline

Operations strategies

Syllabus

Any strategy will usually encounter resistance, and will have KPIs:


Summary from hsconline

Role of operations

Syllabus

role of financial management


Summary from hsconline

Strategic role

to plan, manage, control and safeguard finances to help the business achieve its strategic and financial goals, including increasing profits, ensuring liquidity and solvency, funding investment and managing debt, paying creditors and managing debtors and managing financial risk including foreign exchange and trade related exposures.

Financial management processes

Syllabus

processes of financial management


Summary from hsconline



Influences on financial management

Syllabus

influences on financial management


Summary from hsconline







Financial management strategies

Syllabus

financial management strategies


Summary from hsconline



Role of marketing

Syllabus

strategic role of marketing goods and services

Strategic role

to maximise sales for an organisation through developing a group of strategies that plan, price, promote and distribute the company’s goods or services in an attmept to obtain or maintain a sustainable competitive advantage over their competitors.




Summary from hsconline

Marketing process

Syllabus

marketing processes


Summary from hsconline



Influences on marketing

Syllabus

influences on marketing




Summary from hsconline







Marketing strategies

Syllabus

marketing strategies


Summary from hsconline



Role of human resources management

Syllabus

role of human resource management

Strategic role

Sees an employee as the most important resource in the business. HR management refers to the total relationship between and employers and employees. This includes functions such as acquisition, training and development, maintenance and separation. All of these need to provide motivation, efficiency and harmony in the workplace in order to achieve the strategic goals of the business.

HR process

Syllabus

processes of HR management






Influences on HR

Syllabus

key influences





HR strategies

Syllabus

strategies in HR management strategies





effectiveness of human resource management